Whether you are trying to read a visibility report, sort out tidal timing, or find out how the buddy system works on this forum, the answers below cover the questions that come up most often. If something is still unclear, the regulars are usually quick to help in the discussion threads.
Whether you are stuck on a shore entry question, need advice on a secondhand reg, or want to flag a safety concern about a reef site, there is a direct line to the people who know this coastline best. Here is how to reach us and how quickly you can expect a reply.
For anything that needs a quick answer, the forum thread is usually the fastest route. For private matters, like reporting a hazard or sorting out an account issue, use the contact form and we will get back to you directly.
Post your question in the relevant board and tag it with your location. Regulars check in daily, especially before weekends when dive plans are being made.
Typical reply: within a few hours
For safety reports, account questions, or anything you would rather keep off the public boards. We read every message and route it to the right person.
Typical reply: within one working day
Forum questions get answered by the community first, with moderators stepping in when needed. Direct messages are handled by the small team that runs the site, so a reply may take a little longer on weekends when most people are out on the water. If your question is urgent and related to safety, mention it in the subject line and we will prioritise it.
Email: info@cavescoastal.com
Before you reach out, check the FAQ page for common questions about shore entries, gear, and forum rules. The answer you need might already be there.
Go to the FAQWhether you are new to the forum or just want to double-check a shore entry before a weekend dive, the quickest way to get an answer is to reach out directly. We keep the lines open for practical questions about sites, gear, and conditions.
If you are unsure who to ask, send a message and we will point you to the right thread or regular who dives that reef often.
During big swells or cleanup days, reply times may stretch a little. We will get back to you.
The fastest way to reach the community is through the forum itself. Post in the buddy-finding thread for weekend dives, drop a note in the shore conditions board, or reply to an existing visibility log. For anything that needs a moderator, use the contact details above and mention the thread you are asking about.